Express Stores T-Mobile
Charleston, SC, United States
19 Apr 04:18 AM

Retail Sales Associate

Be passionate. Be confident. Have fun.


WHAT’S IT ABOUT?


Energy. The vibe in our retail stores is bright and bold. Work on a real team with passionate people who put the friendly in friendly competition. Get up close and personal with the latest, hottest products, and make sure that customers get exactly what they need. Love fun. Love people. Most of all, love the thrill of a good challenge.


YOUR RESPONSIBILITIES


• Customers pay a visit to your retail store location—some may be browsing, and some may be ready to buy • You approach with confidence and a smile, and go to work, assessing their needs and concerns as you build a genuine relationship with them • Every question that’s raised is an opportunity for you to build trust, educate your customer, and offer solutions that pave the way for a potential T-Mobile sale • When it’s time to make the sale, you’re an expert at finding just the right plan for your customer, and then making sure they’re primed for success throughout the customer on-boarding process • We’ll also count on you to support your team, keep the store looking its best, and make sure your knowledge of T-Mobile technology is up to date As you can see, this isn’t your ordinary job. You’ve got to bring your A game if you’re going to be a success. So what are we looking for?


TRAINING


Before you ride off into your successful retail career, we make sure you’re ready to succeed. With weeks of paid training tailored to your learning style and hands-on experience shadowing the best retail folks in wireless, you’ll hit the ground running.

• Customer service or sales experience will make a huge difference in your ability to take on this challenge • When it comes to communication skills, you’re off the charts, with the ability to carefully listen and make every customer feel valued and welcomed • Tech savvy people wanted—and that includes the ability to smoothly find your way around a computer • If you’re a born problem-solver, even better • A high school degree or GED is essential