Eastwood or Alabang
20 Feb 05:28 AM
Tasks include (but are not limited to):
- Leads from the Clients need to be maintained separately and it an expected growth in data these will be separated into the Clients databases.
- These lists need to be collected and allocated to the different team Leaders.
- The Data entry staff are to be advised which industries and areas are to be targeted and records maintained of these areas.
- All lists need to be checked to ensure no double entries, or Clients that should not be called.
- This data is to be downloaded daily to ensure that all BDR’s have sufficient lists to work on
- These lists are retained in the CSR, leads that require follow up need to be monitored and that the respect BDR or BDA follow-up when required.
- Leads are also recorded in Salesforce CRM and the CRM packages are to be maintained as one ensuring no double ups.
- Daily all leads that are received from the different areas whether emails, web, phone calls of outbound lead generation are allocated to the respective staff.
- Each month targeted areas are to be downloaded for campaigns to be organised by the CFO
Must be Knowledgeable/Experienced with the Following
- Administer day to day Outbound operations and check compliance of every campaign
- Facilitate the production and performance of the dialer system
- Soft-phone extension management
- Setup campaign, login creation of users and skilling through VICI dialer system
- Responsible in leads processing and management
- Provide and interpret daily reports to clients regarding leads and targets
- Troubleshoot VICI dialer system
- Ensure compliance with the company and the AU/US/UK government’s DNC list.
- Advance Excel Skills